ABOUT US
An Elevated Experience We aim to redefine the traditional barbershop, transforming it into a destination where exceptional services and meaningful connections converge. We believe in inspiring confidence through expert care, a deep understanding of our craft, and unwavering integrity. Our mission is to ensure every individual feels seen, heard, and valued, leaving not just with a great look but also with a sense of genuine connection. Payment Information: We strive to make purchasing easy! We accept all major credit cards (Visa, Mastercard, Amex, Discover), as well as cash and other popular digital payment methods. *checks are not accepted Parking Information: There is free garage parking available at the intersection of Kirkland Way and Main Street, right next to Merrill Gardens. The garage is connected to the same building as the suite. Meet Rachael When you choose Rachael, you're not just in excellent hands—you're in the hands of someone who truly listens. Her passion lies in making every client feel welcome and cared for, and she brings a calm, focused energy to her work. As a versatile and knowledgeable stylist with an emphasis on barbering, Rachael has cultivated her craft since childhood, growing up immersed in the salon environment. She is dedicated to helping you achieve your ultimate hair goals.
CANCELLATION POLICY
Cancellation Policy: We understand that life can be unpredictable, and plans may need to change. We value your time and ours, so we kindly ask for your cooperation in managing appointments. Late Arrival: If you anticipate running late, please let us know as soon as possible. We will do our best to accommodate you, but keep in mind that excessive lateness may require us to reschedule your appointment. Cancellation: We kindly request a minimum of 4 hours notice for any appointment changes or cancellations. This allows us the opportunity to offer the time to another valued client. Late Cancellations and No-Shows: Late cancellations (Less than 4 hours) and no-shows may be subject to a fee of 50%-100% of the scheduled service charge. This policy is in place to respect the time of our talented stylists and to ensure fairness to other clients who may be on a waiting list. Communication is Key: Open communication is key to maintaining a positive salon experience for everyone. If you find yourself unable to keep your appointment, please let us know at your earliest convenience. Exceptional Circumstances: We understand that unforeseen circumstances may arise, and we are willing to consider exceptions on a case-by-case basis. Please reach out to discuss any unique situations, and we will do our best to find a fair resolution. Thank you for choosing PinPoint Barbershop. We look forward to providing you with exceptional service.